How Payment Records Fit This Privacy Policy
Our Privacy Policy covers the account details you submit, the phone verification used before account access, device signals that help protect a login, and records created when you select a payment route. A DANA, OVO, GoPay or QRIS request may create a reference, status, amount and
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time record so we can match your account activity with the correct wallet event. Bank transfer and virtual account records can include the selected BCA, BRI, Mandiri or BNI route and its confirmation status. We use these records for account servicing, security checks, dispute handling and
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duties that apply where local law permits. We do not ask you to provide unrelated personal details through a support request. If you stop using the account, we keep records only for the period needed for account administration, security review and legal duties, then remove or
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anonymise them where appropriate. Access or eligibility depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.